Consult ICE: Better Engagement with Small Business

Small and medium sized businesses make up an estimated 97% of the world’s business population.

Small businesses by their very nature reflect the personalities and characteristics of their owners much more than larger and corporate organisations. This presents real challenges, as business behaviour and decision-making can be unpredictable at best.

If you offer financial, banking, or business support services that could help small businesses to flourish, and you’re keen to benefit from the market opportunity the small business sector represents, consult ICE.

We can help you to understand the nuances of the small business sector and, critically, to take action to effectively engage with businesses that, before now, may have been out of your reach, such as family-owned business, social enterprises, women’s enterprise and home-based business.

ICE can help you to improve your engagement with Small Business

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Testimonials

“ICE has supported, and continues to support, Millin Centre through a time of development and growth. Their work has been invaluable and has enabled us to not only build capacity and networks but also to re-position our services and build confidence as a organisation.”
Sarah Miller, Millin Centre

“Dinah Bennett is highly effective at coordinating stakeholders, at collating the correct data and at producing a relevant and cohesive solution or recommendation. She is a joy to work with and respected by her peers and associates.”
Madi Sharma

“Dinah is one of the most passionate people I’ve ever worked with. She works tirelessly and effectively to stimulate enterprise in all her endeavors. Having gone out of her way to assist me on numerous occasions I wholeheartedly recommend working with Dinah; a key member of any team that she is a part of.”
Alan Heptinstall, Entrepreneurs Durham

“When Malcolm Gladwell coined the term “connector”, he must have had Dinah Bennett in mind. Dinah is an exemplary networker: she thrives on helping others make connections for mutual benefit and generously supports women entrepreneurs across the world”
Ruth Winden, Careers Enhanced

“I attended a business bankers course led by Dinah Bennett. In a banking career spanning 12 years, this was by far and away the most useful and enlightening course I had ever attended. The course covered a number of topics which had relevance to me in my role of looking after a number of small and medium-sized business customers at a major high street bank.

Of particular interest to me was Dinah’s in-depth, yet engaging and accessible insight into marketing as a factor for business success. This proved particularly useful to me as it gave me the confidence to be able to look more critically at start-up business proposals, and test the viability of these proposals through targeted questions – questions which I would never have thought to ask had I not been on this course. This was of useful assistance to my manager who then had the confidence in me to initially interview the proprietor(s) of potential start-up businesses myself.

Dinah is knowledgeable and passionate about her subject and I wholeheartedly recommend her. She has the happy knack of being able to deliver potentially dry, technical matter in an engaging way. Her insight was invaluable to me in my then role and added considerable value to the support I was able to give to my manager, and most importantly, my customers.”
Steve Ellis, NatWest Bank